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Contact Details


Lodge a Request Online

Facebook: cityofkingston Twitter: kingstoncc Email:


1300 653 356 (8am to 5:30pm Mon-Fri)

Emergency After Hours Service: 1300 653 356

Translating and Interpreting Service TIS: 131 450 (You will be asked to provide the organisation you want to contact: City of Kingston and the organisation’s phone number: 1300 653 356) Or visit the TIS Website.

National Relay Service: 133 677 (Quote our 1300 653 356 number or visit National Relay Service website) For callers who have a hearing, speech or communication impairment and for text telephone or modem callers.

Fax: 03 9581 4500 Mail: PO Box 1000, Mentone 3194 Melways: 86J1 Cheltenham

In Person:

Cheltenham (Main office)

1230 Nepean Highway, Cheltenham 3192 

Hours: Mon-Fri, 8.30am - 5.00pm


1 Chelsea Road, Chelsea 3196 (Co-located with the Library)

Hours:  Please note : From 1 May 2017, Customer Service will be trialling new hours of operations from 10am to 2pm Monday to Friday.

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