Hard waste

Hard waste refers to items that cannot fit in a regular household bin and are usually quite large, such as:  

  • household furniture
  • electronic appliances and e-waste
  • mattresses and bed bases

From July 2023, we’re upgrading our hard waste collection service. You will receive two, free on-call collections per financial year. This upgrade will replace the annual collection in September/October. The changes follow Council’s endorsement of the proposed hard waste service upgrade.

If you would like to be notified when bookings open for the new service next year, subscribe for hard waste updates

In the meantime, you can still book additional hard waste collections throughout the year for a fee below.

Booked collection

Step 1.Find out what goes in hard waste

View our hard waste brochure(PDF, 436KB) for a list of items we can and cannot collect. Decide what you would like us to collect and get your items ready

Step 2.Book your collection

Kingston residents can book a hard waste collection at any time of the year for a $64.00 fee.

Book your collection using the below form . You will need a valid email address and phone number. Payment is by Visa or Mastercard only.

Book your hard waste collection

Alternatively, call our Customer Care team on 1300 653 356 and have your credit card details ready.

Step 3.Determine when your items will be collected

We collect hard waste every Thursday and Friday. Book before 11:59pm on Sunday night to get your items collected the following week.

Step 4.Put your items out


  • place your hard waste on your nature strip the night before your collection
  • stack items neatly in a pile no bigger than two cubic metres (2m x 1m x 1m).  


  • place items out after your collection date 
  • leave hard waste items on private property, parklands or vacant land.   

Step 5.Wait for your items to be collected

If you book before 11:59pm on Sunday night, your items will be collected on Thursday or Friday. 

Check what you can recycle via our A-Z of waste disposal or visit recycling near you.

You can also sell unwanted items in good condition on: 


Check how to dispose of items that are not accepted in the hard waste collection:  

 For waste enquiries please phone Customer Care on 1300 653 356.