Hard waste

Hard waste refers to items that cannot fit in a regular household bin and are usually quite large, such as:  

  • household furniture
  • electronic appliances and e-waste
  • mattresses and bed bases

We currently offer one free annual hard waste collection in September/October each year. Additional hard waste collections can be booked throughout the year for a fee.

 

Free annual collection

Step 1.Check your collection date

We currently offer one free annual hard waste collection in September/October each year.

To view your collection week for this year, download our free annual hard waste map(PDF, 141KB), or view the map below.

  • Keep your street tidy by putting items out the weekend before your collection week starts.
  • Items placed out earlier than this may be considered dumped rubbish.

Step 2.Find out what we can and can't collect

Items that will be collected:

  • Household furniture, plants, pots, crockery
  • Mattresses and bed bases
  • Small electrical appliances and BBQs
  • Timber (12 pieces no longer than 1.5m)
  • Bikes and toys
  • Carpet (3 rolls)
  • Lawn mowers, tools
  • Hot water services
  • Scrap metal (no longer than 1.5m)
  • Mirrors securely wrapped in cardboard marked ‘glass’
  • Empty paint tins with lids off
  • Fridges and freezes with doors off hinges
  • White goods
  • Electrical appliances (less than 55kg)
  • Computers, monitors and televisions

Items that will not be collected:

  • Gas bottles
  • Tyres and car bodies
  • Renovation and building materials
  • Plasterboard, cement sheeting, asbestos products
  • Rubble, soil, bricks and concrete
  • Batteries and coil springs
  • Dangerous goods, liquid waste and chemicals
  • Paint and oil
  • Tree prunings, tree stumps or roots
  • Garden waste in plastic bags
  • Household rubbish
  • Items over 1.5m in length
  • Items that weigh over 55kg

Step 3.Put your items out for collection

Do

  • Place your hard waste on your nature strip the weekend before your collection week starts
  • Neatly stack your items within 4 cubic metres (4m length x 1m width x 1m height)

Don’t  

  • Place items out after your collection date 
  • Leave hard waste items on private property, parklands or vacant land 

Step 4.Wait for your items to be collected

Booked collection

Step 1.Find out what goes in hard waste

View our hard waste brochure(PDF, 436KB) for a list of items we can and cannot collect. Decide what you would like us to collect and get your items ready

Step 2.Book your collection

Kingston residents can book a hard waste collection at any time of the year for a $64.00 fee.

Book your collection using the below form . You will need a valid email address and phone number. Payment is by Visa or Mastercard only.

Book your hard waste collection

Alternatively, call our Customer Care team on 1300 653 356 and have your credit card details ready.

Step 3.Determine when your items will be collected

We collect hard waste every Thursday and Friday. Book before 11:59pm on Sunday night to get your items collected the following week.

Step 4.Put your items out

Do

  • place your hard waste on your nature strip the night before your collection
  • stack items neatly in a pile no bigger than two cubic metres (2m x 1m x 1m).  

Don’t  

  • place items out after your collection date 
  • leave hard waste items on private property, parklands or vacant land.   

Step 5.Wait for your items to be collected

If you book before 11:59pm on Sunday night, your items will be collected on Thursday or Friday. 

Proposed service upgrade

We recently asked our community whether they would like this service upgraded to two free collections per year (at whatever time is most convenient for you!) Feedback closed on February 18 and we are now going through the responses and will share the news later this year as to whether we will be moving forward with the proposed upgrade. 

Check what you can recycle via our A-Z of waste disposal or visit recycling near you.

You can also sell unwanted items in good condition on: 

 

Check how to dispose of items that are not accepted in the hard waste collection:  

 For waste enquiries please phone Customer Care on 1300 653 356.  

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