Support at home

The City of Kingston is committed to providing our older residents with reliable, high-quality aged care services through AccessCare, Kingston’s home care service.

We offer a range of services and programs designed to meet the personal needs of our residents aged 65 and over to allow them to continue living independently and with dignity in their own home and community.

Whatever your needs, AccessCare is here to help.

For more information on our services and how to apply for support at home with the City of Kingston, please visit the AccessCare website or call our friendly team on 1300 819 200.

Home care services

AccessCare offers entry-level services through the federal government’s Commonwealth Home Support Programme and is also an accredited provider of Home Care Packages.

Our entry-level services include:

  • personal care
  • domestic care, such as light housework and laundry
  • meal preparation
  • assisted shopping
  • home maintenance and modifications
  • delivered meals.

If you have a Home Care Package, which is ideal for people with more advanced care needs, you can also access additional services such as podiatry, nursing and occupational therapy.

Social connection

In addition to supporting the physical health of our residents, we are also dedicated to empowering good mental health.

We do this through AccessCare’s social support calendar, which is designed to help people who are isolated or have trouble getting out and about on their own to connect with other people. Social activities on offer include day trips, social luncheons, local entertainment and more.

Community bus and transport assistance

To help older residents get around town and to their medical appointments, AccessCare offers a range of transport options for seniors.

These include:

  • our community bus, which provides a number of regular routes throughout the City of Kingston
  • our volunteer transport service
  • our taxi card program.

Carer support

Being a full-time carer for a loved one can by physically and emotionally exhausting. Respite services provide carers with the chance to take a break to look after themselves. As such, in addition to supporting older Kingston residents, AccessCare also provides services to support their carers through in-home respite services.

Personal alarm assessments

Personal alarms provide support and peace of mind for older people who live alone and are at risk of falls or have other vulnerabilities.

To find out more about whether you’re eligible for a state-funded personal alarm, contact AccessCare’s Regional Assessment Service (RAS) team on 1300 819 200.