Accessible parking permits

Step 1.Apply online

To apply for a new permit, or renew an existing permit, start your application online at Accessible Parking.

If you don't have access to a mobile phone or the internet, please contact our customer service centre on 1300 653 356 to discuss other options for completing the form. You can also get help from a friend, family member, or GP.

Step 2.SMS confirmation

You'll receive an application reference number via SMS

Step 3.Visit your care provider

Take your reference number to your GP or occupational therapist.

They will complete your application and send it to us for approval.

Step 4.Receive your permit

If your application is successful, you'll receive your permit in the mail.

Step 1.Apply online

Start your application online at accessible parking

You'll receive an application reference number via SMS and email

Step 2.Application review

We will review the application

Step 3.Pick up your permit

If your application is successful, you'll be invited to pick up your permit at our office at 1230 Nepean Hwy, Cheltenham, 3192.

Step 1.Statutory declaration

Complete a statutory declaration to formally declare the permit is missing.

Step 2.Apply online

Start your replacement application online at accessible parking.

You’ll receive a replacement application reference number via text message (SMS) & email.

We will review the application.

Step 3.Pick up your permit

If your application is successful, you’ll pick up the permit from our office at 1230 Nepean Hwy, Cheltenham, 3192.

Bring your statutory declaration with you when you collect the permit.