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Rates are payable by all property owners, and contribute to the revenue used to deliver capital works and essential services in the municipality.

Login or signup to view your rates notice online. For any questions, please contact our Customer Care team on 1300 653 356.


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The value of your property is used to calculate your rates and Rates Notice for 2021/2022. Rates for this period are based on the valuation at 1 January 2021.

Watch our short explainer video below to find out more about how your rates are calculated!

Frequently asked questions

Will interest be charged on my current overdue rates?

Interest will be charged on overdue rates from when payment was due.

When are instalments due this year?

To pay your rates as four instalments, the first payment must be made by 30 September 2021. Following that, the remaining three instalments will be due on 30 November 2021, 28 February 2022 and 31 May 2022.

Alternatively, a full single payment is due on 15 February 2022; or ten payments via direct debit, may be arranged.

When are direct debits due this year?

Ten instalments via direct debit will take place from September up until June. These payments will be debited on the first business day of each month.

When are direct debit dates?

Direct debits will be debited on the following dates:

  • 1st Payment: 1 September 2021
  • 2nd Payment: 1 October 2021
  • 3rd Payment: 1 November 2021
  • 4th Payment: 1 December 2021
  • 5th Payment: 4 January 2022
  • 6th Payment: 1 February 2022
  • 7th Payment: 1 March 2022
  • 8th Payment: 1 April 2022
  • 9th Payment: 2 May 2022
  • 10th Payment: 1 June 2022

What is the cut-off date for direct debit applications for the current rating period?

New direct debit applications will be accepted up until the December. Applications after this date may not be accepted.

What do I do if my details have changed?

Residents can update details online such as mailing address or other details.