Visit us or call to speak to one of our friendly Customer Care team.
For your health and safety when visiting our open buildings, and to comply with current restrictions:
- Wear a mask (unless lawfully exempt)
- Maintain physical distancing and observe facility maximums
- Check in using the VicGov QR code upon entry.
We're here to help. You can get in touch with us on variety of channels.
We can be contacted on 1300 653 356, Monday to Friday from 8.30am to 5pm (excluding Public Holidays).
If you are overseas, please call +61 3 9581 4600.
Translating and Interpreting Service (TIS)
If you need language assistance, please call our interpreting service on 131 450, state the organisation as the City of Kingston and quote our phone number 1300 653 356.
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More on Translating and Interpreting Service (TIS)
National Relay Service
If you are deaf or have a hearing or speech impairment, please call 133 677 state the organisation as the City of Kingston and quote our phone number 1300 653 356.
Find out more about the National Relay Service.
After hours and emergencies
After Hours Assistance
Please call 1300 653 356 for after-hours assistance. It will automatically direct you to our after-hours service.
In case of an emergency, please call 000.
Online and email
Submit an request or report online
You can lodge a variety of service requests online - Requests and Payments
Send us an email
We can be emailed at firstname.lastname@example.org
Chat with us
We love to chat! Please click on the orange chat bubble in the lower right hand corner of the page.
Connect with us on social media
1230 Nepean Hwy, Cheltenham
Opening hours: Monday to Friday, 8.30am - 5pm (closed Public Holidays)
Chelsea (co-located within the Library)
1 Chelsea Road, Chelsea
Opening hours: Tuesday, 10am - 12:30pm and 1pm - 4pm (closed Public Holidays)
Note: No cash payments.
We can be reached on the following address:
City of Kingston
PO Box 1000
Mentone VIC 3194
Waves Leisure Centre
Waves Leisure Centre is open with modified services. Find out more.
Staying active at home
Keep active at home with our free workouts for all fitness abilities.
03 9559 7111
111 Chesterville Rd, Highett
View our upcoming program including online events.
View our opening hours for galleries.
Phone: 03 9556 4440
Kingston Arts Centre & Kingston City Hall
979-985 Nepean Hwy Moorabbin
Shirley Burke Theatre
64 Parkers Rd, Parkdale
Family & Community Centres
Parkdale Family and Children's Centre
03 8586 0900
122 Warren Rd, Parkdale
Edithvale Family and Children's Centre
03 8782 1200
122 Edithvale Rd, Edithvale
Carrum Family and Children's Centre
03 9581 3000
24A Graham Rd, Carrum
Westall Community Hub
03 9581 3050
35 Fairbank Rd, Clayton South
Community Centres, Neighbourhood Houses & Activity Hubs
All Kingston library branches are open. Find out more.
Phone: 1300 135 668
Kingston Youth Services
Youth Services provide 1:1 counselling and youth work support. Youth Services will also run a variety of programs and activities at Platform 81.
Please contact Youth Services on 1300 369 436 for further information about how we can support you.
1300 369 436
Kingston Youth Services, Platform 81
81 Albert Street, Mordialloc, 3195
By appointment only
Kingston Youth Services Aspendale
Aspendale Gardens Community Centre, 103-105 Kearney Drive, Aspendale Gardens
By appointment only
Make an appointment to meet with a planning officer to speak about your plans or project.
Ground Floor, 1230 Nepean Highway Cheltenham
Monday to Friday, 8.30am – 5pm