Our Customer Care counters at Cheltenham and Chelsea will be temporarily closed from 3pm Wednesday 18 March until Tuesday 14 April 2020, with the possibility of this closure being extended, to try to help slow the spread of COVID-19 within the community.
Read more about Kingston's response to COVID-19.
We can assist you with any queries via phone (1300 653 356), email (info@kingston.vic.gov.au) or via our social media channels.
Phone
We can be contacted on 1300 653 356, Monday to Friday from 8am to 5:30pm.
If you are overseas, please call +61 3 9581 4600.
Translating and Interpreting Service (TIS)
If you need language assistance, please call our interpreting service on 131 450, state the organisation as the City of Kingston and quote our phone number 1300 653 356.
Find out more about the Translating and Interpreting Service (TIS).
National Relay Service
If you are deaf or have a hearing or speech impairment, please call 133 677 state the organisation as the City of Kingston and quote our phone number 1300 653 356.
Find out more about the National Relay Service.
After Hours and Emergencies
After Hours Assistance
Please call 1300 653 356 for after-hours assistance. It will automatically direct you to our after-hours service.
Emergencies
In case of an emergency, please call 000.
Online and Email
Submit an Online Request
You can lodge a variety of service requests online - Requests and Payments
Send us an Email
We can be emailed at info@kingston.vic.gov.au
Chat with Us
We love to chat! Please click on the orange chat bubble in the lower right hand corner of the page.
Social Media
Visit Us
Council has temporarily closed its customer service counters, but we will continue to offer a free sharps disposal service, which is vital for some in our community such as diabetics.
You can drop off sharps at the front desk of our Cheltenham office during business hours.
Cheltenham Main Office
Open from Monday-Friday 8.30am - 5pm (closed Public Holidays)
1230 Nepean Highway, Cheltenham
Post
We can be reached on the following address: PO Box 1000, Mentone 3194
Additional Services
Kingston is temporarily closing our public libraries, Waves Leisure Centre and Kingston Arts programs from 3pm Wednesday 18 March to try to help slow the spread of COVID-19 within the community.
Essential services such as waste/recycling, childcare facilities, public health immunisation sessions will continue to operate.
Read Kingston's full response to COVID-19.
Waves Leisure Centre
Waves Leisure Centre will be temporarily closed from 3pm on Wednesday 18 March until Tuesday 14 April 2020, with the possibility of this closure being extended, to try to help slow the spread of COVID-19 within the community.
Read more about Kingston's response to COVID-19.
kingstonactive.com.au
03 9559 7111
111 Chesterville Rd, Highett
Kingston Arts
All City of Kingston arts and cultural venues (including the Kingston Arts Centre, Kingston City Hall and Shirley Burke Theatre) will be temporarily closed from 3pm Wednesday 18 March until Tuesday 14 April 2020, with the possibility of this closure being extended, to try to help slow the spread of COVID-19 within the community.
Read more about Kingston's response to COVID-19.
Online contact form
03 9556 4440
kingstonarts.com.au
Kingston Arts Centre & Kingston City Hall
979-985 Nepean Hwy Moorabbin
Shirley Burke Theatre
64 Parkers Rd, Parkdale
Family and Community Centres
Parkdale Family and Children's Centre
03 8586 0900
122 Warren Rd, Parkdale
Edithvale Family and Children's Centre
03 8782 1200
122 Edithvale Rd, Edithvale
Carrum Family and Children's Centre
03 9581 3000
24A Graham Rd, Carrum
Westall Community Hub
03 9581 3050
35 Fairbank Rd, Clayton South
Community Centres, Neighbourhood Houses & Activity Hubs
Kingston Libraries
Kingston Libraries will be temporarily closed from 3pm on Wednesday 18 March until Tuesday 14 April 2020, with the possibility of this closure being extended, to try to help slow the spread of COVID-19 within the community.
Read more about Kingston's response to COVID-19.
Phone for all locations: 1300 135 668
kingston.vic.gov.au/libraries
Kingston Youth Services
1300 369 436
kingstonyouth.org.au
Kingston Youth Services Southland
Shop 1137, Southland Shopping Centre, Nepean Highway, Cheltenham
Drop in: Monday-Friday 1pm-5pm
Kingston Youth Services Aspendale
Aspendale Gardens Community Centre, 103-105 Kearney Drive, Aspendale Gardens
Drop in: Monday, Tuesday, Thursday 3:30pm-5:30pm