Skip to Main Content

Contact Details


We can be contacted on 1300 653 356, Monday to Friday from 8am to 5:30pm. 

If you are overseas, please call +61 3 9581 4600.

Translating and Interpreting Service (TIS)

If you need language assistance, please call our interpreting service on 131 450, state the organisation as the City of Kingston and quote our phone number 1300 653 356.

Ελληνικά  |  中文  |  Italiano  |  русский  |  Tiếng Việt

More on Translating and Interpreting Service (TIS)


National Relay Service

If you are deaf or have a hearing or speech impairment, please call 133 677 state the organisation as the City of Kingston and quote our phone number 1300 653 356.

Find out more about the National Relay Service.

After Hours and Emergencies

After Hours Assistance

Please call 1300 653 356 for after-hours assistance. It will automatically direct you to our after-hours service.


In case of an emergency, please call 000.

Online and Email

Submit an Online Request

You can lodge a variety of service requests online - Requests and Payments

Send us an Email

We can be emailed at

Chat with Us

We love to chat! Please click on the orange chat bubble in the lower right hand corner of the page.  

Social Media


Visit Us

Council has temporarily closed its Customer Service and Planning counters.

During this time, sharps will need to be taken to a pharmacy participating in the Victorian Government Needle and Syringe Exchange Program. Download the list of participating pharmacies.

Cheltenham Main Office

Temporarily closed
1230 Nepean Highway, Cheltenham

Chelsea Office (co-located with the Library)

Temporarily closed
1 Chelsea Road, Chelsea


We can be reached on the following address: PO Box 1000, Mentone 3194

Additional Services

Waves Leisure Centre

In line with State Government restrictions, Waves Leisure Centre is temporarily closed. 

For more information, including how to stay active at home, see the Kingston Active website or Waves Facebook page.
03 9559 7111
111 Chesterville Rd, Highett

Kingston Arts

All City of Kingston arts and cultural venues (including the Kingston Arts Centre, Kingston City Hall and Shirley Burke Theatre) are temporarily closed.

Visit the Kingston Arts website for online programs.


Online contact form
03 9556 4440

Kingston Arts Centre & Kingston City Hall
979-985 Nepean Hwy Moorabbin

Shirley Burke Theatre
64 Parkers Rd, Parkdale

Family and Community Centres

Parkdale Family and Children's Centre
03 8586 0900
122 Warren Rd, Parkdale

Edithvale Family and Children's Centre
03 8782 1200
122 Edithvale Rd, Edithvale

Carrum Family and Children's Centre
03 9581 3000
24A Graham Rd, Carrum

Westall Community Hub
03 9581 3050
35 Fairbank Rd, Clayton South

Community Centres, Neighbourhood Houses & Activity Hubs

Kingston Libraries

All Kingston Library branches are temporarily closed. Express Click and Collect will be available at Cheltenham, Parkdale and Chelsea from Monday 5 October. 

Find out more including what online services are available.


Phone for all locations: 1300 135 668


Kingston Youth Services

Youth Services will continue to provide 1:1 counselling and support. The Youth Centre will be closed with most groups and activities available online. Please contact Youth Services on 1300 369 436 for further information about how we can support you. 

1300 369 436



Kingston Youth Services, Platform 81
81 Albert Street, Mordialloc, 3195 
Drop in: Temporarily closed

Kingston Youth Services Aspendale
Aspendale Gardens Community Centre, 103-105 Kearney Drive, Aspendale Gardens
Drop in: Temporarily closed