Long term rates deferrals

This application is for residential ratepayers who are suffering extreme financial hardship.

We offer support through hardship applications, which may include:

  • rates deferrals
  • payment arrangements based on your ability to repay

In extreme circumstances, we may assess an application for a partial or full rates waiver (section 171A, Local Government Act 2020).

Interest is not charged for the approved hardship period and will not accrue on approved short-term or long-term applications.

To assess your application, we need: financial records, medical certificates, income statements, tax returns or financial counsellor recommendations.