Financial hardship support
This application is for residential ratepayers who are suffering extreme financial hardship.
- residential properties only
- must be owner-occupied/principle place of residence
- investment properties are excluded and are ineligible.
All applications are subject to assessment, and further information may be requested to process your application.
Financial hardship applies from the date of assessment, is only granted for a maximum of 12 months at a time, and will not be automatically renewed. Ongoing hardship (where applicable) is to be applied for annually.
This form is specifically for website feedback. We cannot reply to individual questions. For any enquiries please contact Customer Care.