Kingston reassures older residents: We are here for you

Published on 30 October 2025

The City of Kingston is reassuring local older residents and their families that Council remains committed to delivering high-quality in-home support services through its AccessCare program, as the Federal Government introduces major aged care reforms from November.

Mayor Georgina Oxley said while the reforms may feel overwhelming, the community can have confidence that AccessCare will continue to provide personalised support through the transition and beyond.

“We want our older residents to feel cared for, informed and supported – not worried,” Cr Oxley said.

“These reforms may bring changes to how services are funded for some people, but our focus remains exactly the same – ensuring our residents can live independently, safely and with dignity in their own homes.”

The Federal Government’s new aged care system introduces different funding arrangements for Home Care Package clients, including potential client contribution requirements depending on individual circumstances.

Council is encouraging residents to reach out early so they can understand what the reforms mean for them and be supported to make informed decisions.

“You are not alone in this. Our experienced AccessCare team will walk beside you every step of the way, helping you understand your options and ensuring you continue to receive the care and support you need,” Cr Oxley said.

AccessCare has provided trusted local aged care services for more than 30 years and will continue delivering a full range of in-home services to support older residents to remain independent, including personal care, domestic assistance, meals, allied health, transport and social support.

“Your wellbeing is our priority – always,” Cr Oxley said.

“If you have questions or concerns about the new aged care reforms, please contact AccessCare. We are here to help you feel confident about the future.”

For more information, including frequently asked questions about the reforms, visit accesscare.org.au or call 1300 819 200.