Online services (requests, payments and some forms) will be unavailable from 2 pm on Tuesday 30 June until 6 am on Wednesday 1 July. Payments in person at our customer service counters will also be unavailable during this time. This is due to scheduled system maintenance associated with our end of financial year processing. We apologise for any inconvenience.
This policy outlines our commitment to provide the community with genuine opportunities to contribute to and inform projects, strategies, services, and decisions that affect them.
We recognise that genuine community engagement is an essential foundation of an active and involved community. This policy sets the vision for a consistent, coordinated, and equitable approach to community engagement. It also provides clarity around when and how we will engage with the community.