As we learn to live with COVID-19, unexpected delays or cancellations of our services, classes, and events may occur.

Please be patient with our staff. We are committed to creating the best outcomes for everyone.

To avoid unnecessary frustration, always try to call ahead before you come to any council facilities.

General Coronavirus information 

Visit the State Government Coronavirus website for the latest information including testing locations.

Information is regularly updated and provides health and medical advice for: 

Information about travel restrictions is on the Smartraveller website

For all other information, contact the Coronavirus hotline on 1800 675 398

Vaccination information

City of Kingston supports vaccination.

Find out more about COVID-19 vaccinations and details of local vaccination centres.  

Business support

A range of support and COVID-19 resources are available for Kingston businesses.

Find out how Kingston’s Business team are supporting businesses in their recovery, including:

Community support

To ensure our community is supported and connected, the following services are available:


Support services for the elderly/people with disability including: 

  • personal care services 
  • delivered meals 
  • urgent home modifications and home maintenance 
  • welfare checks

Community Support Hotline

Phone our friendly team during business hours on 1300 653 356 if you are facing difficulty, looking for information or need a little extra support.

Rates assistance 

We will not be charging interest on rates payments this financial year. 

We encourage anyone experiencing significant hardship to contact us to discuss available options. 

Pensioner rate rebate

A discount of $113 on annual rates to help support our elderly, in addition to the Victorian Government concession. 

Home Library Service 

Options to keep you entertained and educated at home.

Community survey

At the start of the pandemic we launched a survey to check in with our community and hear their personal experiences while on the road to recovery.

The results will help us provide targeted support services, respond to changing community needs and make sure we continue to care for our community.

If you have any questions regarding the survey please contact our Community Capacity Officer on 1300 653 356.

Read the reports: