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Forgot My PIN/Password

If you have forgotten your library card PIN/Password, you can reset it by following the Forgot my Password link that's available when you go to sign into your library card on the online library catalogue.

Please note: You will need to have a current and valid email address attached to your account for the Forgot my Password functionality to work.

If you do not have an email address attached to your account, please contact the library by either calling 1300 135 668, by visiting one of our library branches and speaking to one of our friendly library staff, or by filling out the form below with your details and one of our librarians will be in touch.

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