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Dial Before Your Dig (DBYD)


Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. The City of Kingston are proud member’s of this free service to ensure all customers have access to key information before starting any building or excavation works. Through consistent use of this process we are all doing our part to ensure all their assets are well looked after and any service disruptions are avoided.

Safety is a fundamental aspect of any excavation project and Dial Before You Dig should always be the first point of contact. It is easy to access and is a free service.

Click Here to register or login to your free account, or you can call toll FREE, 1100 during business hours.

The service provided by DBYD is available to everyone, including the general public, current or future residents, builders or contractors.

It is the responsibility of the individuals to confirm the presence of utility services prior to excavation commencing.



The DBYD Website provides useful information including links to:

  • Better understand the specific laws and regulations in the State of Victoria

  • Duty of Care

  • Safety practices

  • Best practice guides

  • Information for home owners

  • Emergency services contact information

  • Frequently Asked Questions

  • Step by Step Guide in lodging a free enquiry

More Information

For assistance with the information you received from the City of Kingston please call our Maintenance team on 9581-4554.

For assistance with the use of the DBYD system, please call 1100 or visit their website