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Rate Payment Options

 The City Of Kingston provides a range of Rate Payment Options as set out below

Lump Sum Payment

If you pay your rates as a lump sum, payment must be received by 15 February 2020. If the full/lump sum payment is not received on or by 15 February 2020, interest is calculated on and from the date on which each missed instalment was due and continues to be payable until the payment is made in full.


Payment must be received in four instalments by the following dates:

  • 1st payment: 30 September 2019
  • 2nd payment: 30 November 2019
  • 3rd payment: 28 February 2020
  • 4th payment: 31 May 2020

The late payment of a rate instalment will attract an interest charge at the rate of 10% per annum calculated from the date the instalment was due until the date of payment.

Direct Debit

The direct debit payment option allows ratepayers to pay their current year rates in 10 equal monthly payments, commencing September and concluding on first business day of June of each financial year. This payment option can be easier on the budget and relieves the worry of paying on time or incurring penalty interest for late payment. This option is only available from cheque or savings accounts, payment cannot be made by a credit card.

Ten payments are made in total on the following dates:

  • 1st Payment: 2 September 2019
  • 2nd Payment: 1 October 2019
  • 3rd Payment: 1 November 2019
  • 4th Payment: 2 December 2019
  • 5th Payment: 2 January 2020
  • 6th Payment: 3 February 2020
  • 7th Payment: 2 March 2020
  • 8th Payment: 1 April 2020
  • 9th Payment: 1 May 2020
  • 10th Payment: 1 June 2020

The first payment is deducted from a nominated bank account (savings or cheque only). This service is free as long as sufficient funds are available at the time the account is debited. A direct debit request will be automatically cancelled if there are three (3) dishonoured payments in any financial year.

Please note: The direct debit payment option is only available for current year rates, any arrears brought forward from the previous year must be paid in full prior to the commencement of direct debits.

Applications received after December 2019 may not be processed for the current rate year if there have not been payments received for the current year rates.

Important information

Ratepayers sign up only once and do not need to make a new application each financial year providing there are no changes to your bank account details. If your bank account details change you will need to complete a new Direct Debit Request Form and lodge it with Council at least 14 days before the next debit day. In the event that ratepayers wish to cancel their direct debit arrangement with Council, written authority needs to be received at least 14 days before the next debit day.

Annual rate and valuation notices are issued in July/August each year to all ratepayers. Reminder notices are not issued when paying by direct debit for subsequent monthly instalments.

Contact Customer Care on 1300 653 356 for assistance.

  to request the Direct Debit payment option.

Please contact Customer Care on 1300 653 356 for assistance.


Payment Arrangement

Any ratepayers, who may be experiencing difficulty in paying their rates by the due date, are encouraged to contact Council on 9581 4302 as early as possible in order to establish a suitable payment arrangement.

Where can I pay my rates

  • Telephone

  • By telephone through Australia Post - credit cards accepted: VISA, Mastercard and Amex. Call 13 18 16 and quote Billpay Code 0327 or visit

  • In Person 

    In person at any Australia Post Office or Agency or any of Council’s Customer Care Centres listed below. Payments can be made by credit or debit card, cash or cheque. Cheques and Money Order payments are also accepted via mail.


    1230 Nepean Highway
    Cheltenham Vic 3192
    Hours: Mon-Fri 8:30am to 5:00pm


    1 Chelsea Road
    Chelsea Vic 3196
    Hours: Mon-Fri 10:00am to 2:00pm


    PO Box 1000
    Mentone Vic 3194