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Home>Contact Us
| To provide feedback regarding Council services, or to lodge a service request relating to Council-controlled infrastructure, please email info@kingston.vic.gov.au .
To help us improve this website, make suggestions with our Website Feedback Form.
Our Customer Service Commitment sets out the service standards you can expect, how you can help us to meet your expectations and where you can go if things go wrong (E.g. if you want to make a complaint.)
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| Contact Details: |
 | Email: info@kingston.vic.gov.au | | Post: PO Box 1000, Mentone, Vic. 3194 | | Ausdoc DX: 19401 Mentone | | Phone: 1300 653 356 | | After Hours Emergency Service: 1300 653 356 | | Fax: +613 9581 4500 | | TTY (Hearing Impaired): +613 9581 4506 | | Multilingual Telephone Line: +613 9679 9887 | | Overseas Phone: +613 9581 4652
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| Customer Service Centres |
| Cheltenham (Main Office) |
Mentone |
Chelsea |
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1230 Nepean Highway
Cheltenham 3192
Melways Ref: 86 J2
Hours: Mon-Fri, 8.30am-5.30pm |
34 Brindisi Street
Mentone 3194
Melways Ref: 86 K6
Hours: Mon-Fri, 9am-5pm |
1 Chelsea Road,
Chelsea 3196
(Co-located with the Library)
Melways Ref: 97 B1
Hours: Mon-Fri, 10am-4.30pm |
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| Our customer service team can help you with: |
| All payments | | Rates enquiries (including Pension Rebate application forms) | | Animal control and registrations | | Beach resident parking pass | | Garbage details and bookings for tree pruning collections | | Vehicle crossover permits | | Road opening permits | | Health and immunisation information | | Bookings for school holiday program and kindergarten enrolments | | Bookings for street stalls and halls | | Arrangement of Council services such as Meals on Wheels, Home Help and Handyman | | Permit applications for Local Laws, building, and planning
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How to Find Us... (click map to enlarge)
 | Office Entrance (click map to enlarge)
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